MATERI BAHASA INGGRIS SEASON 2 – INTERACTIVE LESSON

A Day at the Ocean View Hotel

It was a bright morning when Sarah arrived at the Ocean View Hotel for her first day as a front desk receptionist. The lobby was filled with the soft sound of piano music and the pleasant scent of fresh flowers. Sarah quickly learned how to greet guests politely, check them in using the hotel system, and offer assistance with their luggage. She was nervous at first, but her supervisor reminded her that smiling and speaking clearly were the most important parts of great customer service.

Later that afternoon, a family from Japan arrived, and Sarah helped them find their room and recommended a nearby seafood restaurant. The guests thanked her for being so kind and helpful. Before leaving for the day, Sarah realized that working in a hotel was not just about rooms and reservations—it was about making every guest feel welcome and cared for. She went home tired but happy, knowing she had made a good start in the world of hospitality.

KLIK DISINI UNTUK MENGERJAKAN SOAL “BENAR / SALAH”